All products will be shipped as soon as possible, subject to payment card authorization and stock availability. We update our online inventory every day. If an order is placed and an item is out of stock (due to that day’s demand) we will contact you via email. We apologize ahead of time for any inconvenience.
Europe 15USD regular mail, 22USD expedited mail: Up to 7 days
United States 15USD regular mail, 19USD expedited mail: Up to 7 days
Rest of World 25 USD regular mail, 34USD expedited mail: Up to 10 days
We aim to dispatch all goods within 24-48 hours of receiving the order. Please contact us at email@example.com should you like to arrange Next Day Delivery for your order.
Please note that all our deliveries require a signature, for this reason orders cannot be sent to a PO Box address.
RETURNS We want you to be completely happy with your Stella Cove purchase. If you are not satisfied with your purchase you may return the merchandise within 7 days from the delivery date for a refund or store credit. Due to the nature of our merchandise, all items should be returned in original condition, unwashed and unworn (with panty liner intact) with packaging and invoice. Kindly contact us at firstname.lastname@example.org to inform us of your return package and we will advise which is the closest return address to ship it to. If withing USA the kindly ship the item(s) prepaid, insured, and securely packaged to Threadshowroom, 34 W. 33rd St. #306 NY NY 10001, USA AND email us at email@example.com to notify us of your shipment. Please retain your shipping documentation so that we can complete your request in the event that the goods are lost in transit.
CUSTOMS, DUTY & TAXES Please note that it is a legal requirement that we declare the full value of the goods on all packages, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be.